Many organisations claim to provide a managed service, but with this comes a very broad and loose set of definitions as to what managed service is. At Amsiso, we believe this is defined by the Service and the managed part is what is required to deliver this service.
It is our clients and their business needs that define the Service - what capabilities, what capacity, what performance and what availability. We then apply methodical and passionate managed service to ensure that such service levels are met.
Our experience in providing cloud-based managed services has enabled us to develop an approach that is highly effective:
Prevention is always far better than cure; we ensure that your systems remain in shape and that all relevant updates, upgrades and patches are meticulously applied.
We strongly believe that it is not just about availability but performance. We leverage network and application monitoring tools to ensure that we are able to continuously optimise performance and deliver the best service possible.
Exceptional service is not something we define, but that our clients define. We listen to what you need and then go out of our way to deliver against your expectation.
Amsiso is not a utility provider, we are an IT partner and the value we add is in proactively managing your environment and working with you to ensure that it continues to deliver what your business needs.
At Amsiso, we pride ourselves on delivering exceptional service. Our business is built on our ability to deliver on our promises and to provide an IT environment that is second to none. We achieve this by creating a highly manageable cloud environment and then combining this with highly talented people to ensure maximum availability and performance.
We take the trust that our clients place in us seriously. We mutually agree service levels and focus all of our attention and passion at over-delivering on these.